Privacy Policy

Who we are

US Premium Restoration LLC ("USPR", "we", "us") is a certified, licensed and insured water, fire, mold and storm restoration company serving Orlando, Kissimmee and Central Florida. This policy explains what information we collect through this website and how we use it. It applies only to this site, not to third-party sites we may link to.

Information we collect

When you submit our free-inspection or contact form, we collect the details you provide: your name, phone number, email address, the type of damage (water, fire, mold, storm or unsure) and any message describing your situation. We do not ask for sensitive personal information, and we never request payment details through this website.

How we use your information

We use the information you send us only to respond to your request: to call or email you back, to schedule a free inspection, to answer questions, and — if you become a customer — to document your loss and coordinate with your insurance where you ask us to. We do not sell, rent or trade your personal information to anyone.

How your form is processed

Form submissions are delivered to our team through a third-party form service (Web3Forms), which forwards your message to our business inbox. Our website is hosted on a static hosting provider. These providers process your submission only to deliver it to us and are not permitted to use it for their own purposes.

Cookies & analytics

This site does not use advertising cookies or cross-site trackers. If we add basic, privacy-respecting analytics in the future to understand which pages are useful, we will update this policy and it will never identify you personally.

Data retention

We keep inquiry information only as long as needed to respond to you and to keep records of work we performed, after which it is deleted or archived securely. You can ask us to delete your information at any time.

Your choices

You may ask us to access, correct or delete the personal information you have shared with us, or ask us to stop contacting you. Email us or call the number below and we will take care of it.

Children's privacy

This website is intended for property owners and is not directed to children. We do not knowingly collect information from anyone under 13.

Changes to this policy

We may update this policy as our practices change. The "last updated" date above shows when it last changed. Material changes will be posted on this page.

Contact us

Questions about this policy or your information? Call (786) 761-9308, email info@uspremiumrestorations.com, or write to us at 722 Patrick Street, Suite 103, Kissimmee, FL 34741.